Growing and Managing a Small Business or Hospitality Employee Management and Supervision

Growing and Managing a Small Business: An Entrepreneurial Perspective

Author: Kathleen R Allen

Growing and Managing a Small Business provides students with a comprehensive introduction to business ownership and management from the start-up phase through growth and harvest. Decidedly entrepreneurial in focus, this book departs from the traditional small business management text by incorporating themes and principles appropriate to managing small companies in a dynamic, global environment. In addition to up-to-date coverage of risk management and strategies for "harvesting the business," the Second Edition introduces several new chapters that examine topics such as ethics and social responsibility, family businesses, and technology. New boxed features illustrate the author's real-world approach through case studies and profiles of small businesses and entrepreneurs.

Table of Contents:

Contents

• I. Entrepreneurship and Small Business Management
  1. Entrepreneurship and Small Business
  2. Entrepreneurial Strategies and Business Ethics

  II. Paths to Business Ownership

  3. Starting a Business

  4. Acquiring a Business and Franchising

  5. Stepping into a Family Business

  6. Launching a High-Technology Venture

  7. Choosing a Legal Form of Business

  III. Planning and Organizing the Business

  8. Developing the Business Plan

  9. Creating a Management Team

  10. Preparing a Human Resources Plan

  IV. Marketing for Growth

  11. Conducting Market Research in a Global Environment

  12. Distribution and Pricing

  13. Designing a Marketing Plan from Start-Up Through Growth

  V. Designing and Managing the Business

  14. Planning the Business

  15. Managing Operations

  VI. Financial Planning

  16. Cash Planning and Start-Up Financing

  17. Managing and Evaluating Financial Performance

  18. Financing Growth

  VII. Planning for Change

  19. Management Risk

  20. Harvesting the Wealth

New interesting textbook: Panini Bruschetta Crostini or Street Food Chicago

Hospitality Employee Management and Supervision: Concepts and Practical Applications

Author: Kerry L Sommervill

A practical resource for managers and supervisors in hospitality businesses

In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Filling this knowledge gap, Hospitality Employee Management and Supervision provides both busy professionals and students with a one-stop comprehensive guide to human resources in the hospitality industry.

Rather than taking a theoretical approach, this text provides a hands-on, practical, and applications-based approach. The coverage is divided into four sections: legal considerations, employee selection, employee orientation and training, and communication and motivation.

Each chapter in this lively and engaging text features:

• Quotations--Various practitioners in the hospitality industry highlight the chapter's focus

• Chapter Objectives and Summaries lay out key concepts and then, at the end of each chapter, review them

• HRM in Action features highlight real-world HRM experiences that relate to the content presented in each chapter

• Tales from the Field--Hospitality employees provide accounts of the various challenges they face in the industry

• Ethical Dilemmas--Scenarios from the hospitality industry which emphasize the role ethics plays in every aspect of the hospitality industry

• Practice Quizzes and Chapter Review Questions reinforce student comprehension of key concepts

• Hands-On HRM--Mini-cases based on real-world situations with discussionquestions

• Chapter Key Terms--Bolded within the chapter and then listed at the end of each chapter with definitions