Coping with International Conflict or The Managers Guide to Business Writing

Coping with International Conflict: A Systematic Approach to Influence in International Negotiation

Author: Roger Fisher

This text combines the clear, concise, proven principles and practice of conflict management from Fisher's bestseller Getting to Yes with the newest problem-solving approaches to international relations. Many of the concepts presented grew out of materials Fisher and his colleagues use in their international consulting work to teach problem-solving and conflict management skills to diplomats and heads of state involved in contentious international disputes. Exercises, applications, examples, readings, and anecdotes guide readers through the processes of diagnosing and prescribing approaches to real-world conflicts.

Table of Contents:

	Preface
Ch. 1	Negotiation in the Context of International Conflict	1
Ch. 2	Thinking Like an Activist	16
Ch. 3	Case Study - The Middle East	27
Ch. 4	Understanding Partisan Perceptions	45
Ch. 5	The Decision from the Other Side's Point of View	68
Ch. 6	The View from the Bureaucracy	87
Ch. 7	Case Study on Arms Control - The Antiballistic Missile Treaty	96
Ch. 8	Understanding the Human Dimension	113
Ch. 9	Building a Productive Framework for Negotiation	128
Ch. 10	Solving the Inventing Problem	147
Ch. 11	Defining Our Purpose and Strategy	158
Ch. 12	Case Study - The Bombing Campaign in Vietnam	177
Ch. 13	Analyzing Threats and Sanctions	194
Ch. 14	Changing the Demand	209
Ch. 15	Legitimacy and International Law	231
Ch. 16	Selecting a Point of Choice	251
Ch. 17	Finding a "Yesable" Proposition	259
	Index	281

Interesting textbook: The Children of NAFTA or Real Estate Field Manual

The Manager's Guide to Business Writing

Author: Suzanne D Sparks

In today’s fast-action business world, you are often required to write accurate, hard-hitting letters, memos, and reports—all at a moment’s notice! The Manager’s Guide to Business Writing contains practical guidelines for writing business correspondence and materials with speed, precision, and power. Designed to provide maximum impact to your everyday work performance, this intense short-course in persuasive writing contains examples of concise yet complete letters, memos, and e-mail, strategies to use headings and white space, and more. Use this concise manual to immediately target and improve your business writing, and ensure that it always works to your advantage.

Principles of Securities Regulation or Econometrics

Principles of Securities Regulation

Author: Thomas Lee Hazen

Hazen's Concise Hornbook on Securities Regulation includes the most recent developments securities regulation, including 1933 Act offering reform. As with the first edition, the Second Edition provides extensive discussion of security regulation uncluttered by footnotes and presented to make the material accessible to students. Authoritative coverage includes registration process; exemptions; corporate recapitalizations, reorganizations, and mergers; market manipulation; liabilities; Securities and Exchange Act of 1934; jurisdiction aspects; federal regulation of investment companies; and arbitration rules.

Go to: Which World or Kiplingers Practical Guide to Your Money

Econometrics

Author: Badi H Baltagi

This textbook teaches some of the basic econometric methods and the underlying assumptions behind them. It also includes a simple and concise treatment of more advanced topics in spatial correlation, panel data, limited dependent variables, regression diagnostics, specification testing and time series analysis. Each chapter has a set of theoretical exercises as well as an empirical illustration using a real economic application. These empirical exercises usually replicate a published article using Stata or Eviews.

The 4^th edition updates identification and estimation methods in the simultaneous equation model. It also reviews the problem of weak instrumental variables and illustrates with an example on crime using Stata. Moreover, it updates panel data methods illustrating dynamic panel data methods with Stata using dynamic demand for cigarettes in US states. Other chapters that are updated with empirical examples include the limited dependent variable chapter.

Consumer Psychology for Marketing or Empires of Profit

Consumer Psychology for Marketing

Author: Gordon Foxall

The second edition of this successful textbook continues to offer a sophisticated treatment of consumer psychology which is directly related to the concerns of marketing management, especially in terms of market segmentation, product positioning and new product development. It has an international approach that is reflected in language, examples, and scope and it also has a comprehensive and up-to-date coverage of literature and recent research. The new edition takes into account past reviewers' and users' comments by reducing the amount of material on adaptive/innovative cognitive style and replaces this with a wider range of material on the theme of personality and new product phrase. This edition also includes end-of-chapter questions and suggested further reading.

Book review: David Rosengarten Entertains or Domestic Bliss

Empires of Profit: Commerce, Conquest and Corporate Responsibility

Author: Daniel Litvin

Empires of Profit tells a series of dramatic stories to illustrate the greed, benevolence, and ignorance of western business in the developing world. The stories ? which are at times a shocking reminder of the origins of the present-day anti-capitalist movement ? illustrate the extremely delicate and volatile nature of western involvement in the developing world. The message that emerges is clear: unless the lessons of the past are heeded ? and corporate social responsibility taken seriously ? the current wave of investment will be far less secure than most corporations believe.

Table of Contents:

Introduction 1.The Corruption of the Moguls: the English East India Company 2.A Warlike Tribe: Cecil Rhodes and the British South Africa company 3.Violent Acquisitions: the South Manchurian Railway Company 4.Jungle Culture: the United Fruit Company 5.Post-imperial Managers: Belgian Strongmen and Italian Charmers 6.Clash of the Titans; Aramco and Saudi Arabia 7.The Contortions of Corporate Responsibility: Nike and its Third-World Factories 8.Trappings of Power: Royal Dutch/Shell and Nigeria 9.The Cultural Revolution: Rupert Murdoch in china and India Epilogue

Andersons Business Law Legal Environment or Ethical Decision Making in the Hospitality Industry

Anderson's Business Law & Legal Environment

Author: David Twomey

A true landmark in legal education, " Anderson's Business Law and the Legal Environment" has long guided users to a practical understanding of business law. Now in it's eighteenth edition, the book stands as a trusted reference point in business law, and as a clear guide for students preparing for the CPA exam.

Interesting book: Physical Hazards of the WorkPlace or The Struggle for Control of Public Education

Ethical Decision-Making in the Hospitality Industry

Author: Christine Jaszay

With an integrated case study approach, this book offers a comprehensive and reader-friendly method for future managers to learn how to recognize and analyze ethical dilemmas—giving them a strong foundation for making decisions based on sound ethical principles. Prepares readers to manage others successfully by helping them understand and posses the social skills necessary to ensure successful ethical interaction. Throughout the book, an on-going realistic case study of a fictional establishment presents all the possible ethical situations that may come up in the real world. Addresses the behavioral areas that influence the ability to be ethical such as civility, courtesy, problem-solving, diversity, communication, stress management, delegation, time management, and humility. Presents over 50 situations in segments of the case study for identifying the decision options, stakeholders, and the possible consequences to the stakeholders for the various decision options, and any of the Ethical Principles for Hospitality Managers that might be violated by these decisions. For those in human resource and hospitality management positions.

Table of Contents:

Ch. 1	Ethical principles for hospitality managers	1
Ch. 2	Ethical thought	20
Ch. 3	Making proper employment selections and introduction to the case study	44
Ch. 4	Ethics and front office management	60
Ch. 5	Ethics and housekeeping management	77
Ch. 6	Ethics and sales and marketing	94
Ch. 7	Ethics and facilities management	109
Ch. 8	Ethics and foodservice management	126
Ch. 9	Ethics and dining room management	143
Ch. 10	Ethics and bar and beverage management	158
Ch. 11	Ethics and human resource management	174
Ch. 12	Ethics and technology	190
Ch. 13	Ethics and cost control	206
Ch. 14	Developing codes of ethics and ethics programs	223
Ch. 15	Training management and employees in ethics	242
	Case study : freshwater Oasis Inn	263
App. A	Principles and standards of ethical supply management conduct
App. B	American society of association executives standards of conduct
App. C	Marriott corporate policy 1, ethical conduct
App. D	Some messages to the executives of Ramada Inns

A New Order of Things or Principles of Digital Communications Systems and Computer Networks

A New Order of Things: How the Textile Industry Transformed New England

Author: Paul E Rivard

Based on oral histories and archival documents, A New Order of Things offers a vast, accessible overview of the rise and collapse of an industry that forced New England into the modern age. Lavishly illustrated with photographs drawn from museum archives and private collections, this volume also includes new photographs of artifacts displayed at historic sites across New England. Paul E. Rivard brings to life the stories of the people who used these artifacts. He constructs vibrant narratives of textile workers like the "mill girls" of 1840s Lowell and Lawrence, Massachusetts, and the Irish and French Canadian immigrants who made up the overwhelming majority of the workforce in New England mills by the 1860s. Rivard discusses the importance of water sources to patterns of development, the mechanics of carding wool and spinning cotton, the creation of company-run towns, industrial work and family relations, and union organizing within the industry. In A New Order of Things, the history of industry and technology tells the stories of the men and women who became the first modern New Englanders.

Table of Contents:

	Foreword
	Preface
	Acknowledgments
1	Introduction: An Overview of the Textile Trade	1
2	Extend the Mills: Spinning Cotton in New England	9
3	The "Masheen": The Wool Carding Machine Comes to New England	15
4	Made in Families: Weaving at Home with New Tools	19
5	Diaper, Tow, and Crash: Manufacturing Linen in New England	27
6	Great Expectations: Cotton Mill Fever Creates Textile Towns	34
7	The Waltham Power Loom: Investing in Power Weaving	44
8	"The Best Wheel in the World": Waterpower in New England	51
9	Genius, Wealth, and Industry: Lowell Astonishes the World	59
10	Calico, Blocks, and Rollers: Printing Technology and the New Fashion	66
11	"Simply Preposterous": New England's Woolen Mills Catch Up	79
12	Jenny, Jack, and Billy: The Woolen Machinery Family	89
13	The Beginnings of Social Change: The New England Mill Workers	95
14	"Acres of Girlhood": A Workforce of Women	102
15	Rising Tide of Discontent: The Struggle for "Freedom"	110
16	"Gifted in Mind, Body and Estate": New England Builds an Immigrant Workplace	117
17	The Lawrence Experience: The Fall and Reprise of a New England Textile City	121
18	Smokestacks and Train Tracks: Steam Engines Promote Textile Manufacture	126
19	Speeders, Pickers, and Mules: New England's New Machinery	134
	Notes	145
	Selected Bibliography	149
	Index	151

Look this: John Adams or All the Presidents Men

Principles of Digital Communications Systems and Computer Networks

Author: K V Prasad

Principles of Digital Communication Systems & Computer Networks is designed as a textbook for digital communication systems, data communication and computer networks, and mobile computing. Part I deals with key topics such as information theory, transmission media, coding, error correction, multiplexing, multiple access, carrier modulation, PSTN, and radio communication. Part II goes on to cover the networking concepts, the ISO/OSI protocol architecture, Ethernet LAN, X.25 protocol, and TCP/IP protocol. Finally, Part III covers mobile computing, including radio paging, cellular mobile, GPS, CTI, unified messaging, and multimedia communication. Helpful summaries, lists of supplementary information, references, and exercises at the end of each chapter make the book a comprehensive resource for anyone pursuing a career in telecommunications and data communication.

FEATURES:

• Provides comprehensive coverage of digital communications systems, data communication protocols, computer networking, mobile computing, and convergence technologies, including PSTN, RS232, Signaling System No. 7, ISDN, Frame Relay, WAP, 3G Networks, and Radio Paging
• Features a glossary of important terms, a dictionary of common acronyms, as well as references, review questions, exercises, and projects for each chapter
• "In Brief" and "Notes" sections provide handy, at-a-glance information
• Includes diagrams and other visual aids to reinforce textual descriptions and analyses

About the Author:
Dr. K.V. Prasad is currently the director of technology at Innovation Communications Systems Limited, and has been associated with the telecommunications industry for the past 16 years. He has published extensively in leading international and national journals and magazines in the areas of wireless communication, computer telephony integration, software engineering, and artificial intelligence. He also has authored and co-authored a number of programming guides.

Strategic Entrepreneurial Growth with InfoTrac or Wake up Calls

Strategic Entrepreneurial Growth with InfoTrac

Author: Donald F Kuratko

The goal of Strategic Entrepreneurial Growth is to transform the strategic process for entrepreneurs into a growth-oriented approach. The chapters are brief and to the point and include a comprehensive case and relevant journal article. The text explores strategic management process as it relates to building the entrepreneurial firm, planning, growth, and important current and future implications for entrepreneurship.

Table of Contents:

	Preface
Pt. 1	Understanding the Entrepreneurial Challenge	1
Ch. 1	The Challenge of Entrepreneurial Leadership in Growing Organizations	2
Ch. 2	The Challenge of Entrepreneurial Growth	39
Ch. 3	The Ethical Challenge of Growing Enterprises	77
Pt. 2	Strategic Issues for Emerging Ventures	117
Ch. 4	Opportunity Recognition: Developing Distinctive Competencies	118
Ch. 5	Assessment of Entrepreneurial Ventures	166
Ch. 6	Understanding Strategic Positioning	210
Ch. 7	Business Plans for Growing Ventures	247
Ch. 8	Succession Planning and the Family Business	306
Pt. 3	Growth Options for Strategic Impact	351
Ch. 9	Corporate Entrepreneurship: Developing Internal Innovation	352
Ch. 10	Embracing Rapid Expansion: The Franchise Option	396
Ch. 11	The Challenge of Venture Capital for Growing Ventures	436
	Index	476

Look this: The Powers to Lead or The Politically Incorrect Guide to the Constitution

Wake up Calls: Classic Cases in Business Ethics

Author: David P Schmidt

Wake Up Calls: Classic Cases in Business Ethics presents classic cases that demonstrate business ethics blunders by mainstream companies. The authors provide a conceptual background to help put each case into a meaningful context. By exploring and discussing where businesses have failed, learners get a greater insight into the importance of practicing ethical behavior.

Selected Works of Merton H Miller or Advertising as Communication

Selected Works of Merton H. Miller: Economics, Vol. 2

Author: Merton H Miller

Widely regarded as one of the founders of modern corporate finance, Merton H. Miller was awarded a Nobel Prize in 1990 for his work in the theory of finance and financial economics. Selected Works of Merton H. Miller gathers together in two volumes a selection of Miller's most influential contributions over more than fifty years of active research. A common theme running throughout both volumes is Miller's conviction about the utility of market-based approaches to topics as diverse as dividend policy, bank regulation, the structure of securities markets, and competition between research universities and teaching colleges.
Miller was perhaps best known for a series of highly influential papers he cowrote in the 1950s and 1960s with fellow Nobel laureate Franco Modigliani that advanced a set of capital structure theorems later dubbed the "M and M propositions." In brief, the M and M propositions state that the actions of investors, firms, and capital markets will cause the market value of a firm to be independent of its capital structure. In other words, a corporation's value depends on its investments in people, ideas, and physical capital goods and not on the mix of bonds, stocks, and other securities used to finance the investments. Four of these papers are reprinted here, together with important later work by Miller in macroeconomics, corporate capital structure, management science, asset pricing, and the economic and regulatory problems of the financial services industry.
Diverse and innovative, the papers in Selected Works of Merton H. Miller will interest students and practitioners of economics, finance, and business, as well as policymakers responsible for marketregulation.

Read also Reagan or Leviathan

Advertising As Communication

Author: Gillian Dyer

"I would not hesitate in recommending this book as a general survey of advertising for students who need initial orientation.:--Journal of Educational Television

This title available in eBook format. .

Copyright Law or Bottom Line Organization Development

Copyright Law

Author: Richard W Stim

This book answers every practical question relating to ownership use and transfer of copyrights. It is a practical work that contains forms, regulations and detailed instructions on registering, assigning and acquiring copyright, as well as information about investigating imitations and stopping infringers. There is substantial legal background including references to all major cases as well as historical background inlcuding some emphasis on the landmark decisions of Learned Hand.

Book review: Abundance through Reiki or The Nations Health

Bottom-Line Organization Development: Improving Human Performance

Author: Merrill Anderson

Organization development practitioners have, for over half a century, engaged with organizations to help them grow and thrive. The artful application of Organization Development (OD) has helped business leaders articulate vision, rethink business processes, create more fluid organization structures and better utilize people's talents. While business leaders and OD practitioners intuitively believe that OD provides valuable results, rigorous measurement of the value delivered has long eluded many OD practitioners.

'Bottom-Line Organization Development' provides powerful tools to capture and measure the financial return on investment (ROI) of OD projects to the business. Given the increasing competition for budget and resources within organizations and the requirements of demonstrating tangible results, the need for such OD measurement tools is very high.

But in addition to proving the value of OD projects, integrating evaluation into the change management process itself can actually increase the value of the change initiative because it opens up new ways of capturing and increasing the value of change initiatives. In other words, there is an ROI to ROI. Merrill Anderson calls this new way of approaching OD "strategic change valuation."

The book explains the five steps in the OD value process - diagnosis, design, deployment, evaluation and reflection. In addition, three case studies take readers through the process of applying bottom-line OD to three types of strategic change initiatives: executive coaching, organization capability, and knowledge management. Readers will gain a holistic perspective of how to make the seemingly intangible benefits of theseinitiatives tangible.

Table of Contents:

	Foreword
	Preface
	Acknowledgments
Ch. 1	Introduction to Bottom-Line OD	1
Ch. 2	The Five Phases of Strategic Change Valuation	13
Ch. 3	Diagnose Performance Gaps to Achieve Business Goals	27
Ch. 4	Design the Solution to Achieve Strategic Change Objectives	47
Ch. 5	Develop a Change Plan with Evaluation Objectives	59
Ch. 6	Deploy the Strategic Change Initiative and Evaluate Progress	89
Ch. 7	Reflect on the Business Impact Utilizing Post-Initiative Evaluations	103
Ch. 8	Forecasting ROI	127
Ch. 9	Tricks of the Trade: Using Surveys to Collect ROI Data	141
Ch. 10	ROI on the Fly: Evaluating an Initiative After It Has Been Deployed	155
Ch. 11	Executive Coaching: The ROI of Building Leadership One Executive at a Time	169
Ch. 12	Organization Capability: The ROI of Aligning an Organization to Strategy	186
Ch. 13	Knowledge Management: The ROI of Continuously Leveraging Knowledge	195
Ch. 14	How Leaders and Change Practitioners Work Together to Create Strategic Value	207
	Further Reading	218
	List of Figures and Tables	221
	Index	223
	About the Author	233

Dimensional Management or The Physicians Guide to Disease Management

Dimensional Management: A Comprehensive Introduction

Author: Mark A Curtis

About the Author

A highly regarded and esteemed teaching professional, Dr. Mark A. Curtis began his career at Eaton Corporation where he gained significant industrial experience in tool design, inspection, manufacturing engineering, supervision, and product design. After 10 years he became a professor at the College of Technology at Ferris State University, where one of his most important achievements included launching a new baccalaureate degree program in Product Design Engineering Technology. While there, he was named Distinguished Teacher of the Year and was honored by the Michigan Association of Governing Boards of State Universities as a Distinguished Faculty. After 17 years in academia, he assumed the position of Vice President of Engineering at Millennium Plastics Technologies, LLC, where he was put in charge of all engineering functions, systems, and personnel. Dr. Curtis returned to teaching in 1999 at Northern Michigan University as Dean of the College of Technology and Applied Sciences and Professor of Industrial Technologies. Most recently, he assumed responsibility for all two-year certificate and diploma programs when he was given the added title of Assistant Provost for Community College Programs.

Dr. Curtis has authored and illustrated two college-level textbooks, as well as completed an extensive revision of the Handbook of Dimensional Measurement, 3rd Edition. Additionally, he has administered expansive in-plant training and consulting on GD&T and dimensional measurement. Nationally recognized for his work in design and manufacturing, Dr. Curtis has been named in several Marquis' Who's Who biographical listings and in 1997 he completed a management development program at Harvard University.

Booknews

A primer for college engineering and technology students and a handbook for professionals who want to optimize the interchangeability of multi-component manufactured products. Curtis (technology and applied science, Northern Michigan U.) describes manual and computer-aided dimensioning and tolerancing techniques that can help mitigate the undesirable effects of dimensional and process variation in the design and manufacture of precision parts and assemblies. The disk requires Microsoft PowerPoint 98 and demonstrates a family of computer-aided tolerancing products. Annotation c. Book News, Inc., Portland, OR (booknews.com)

See also: Bipolar Disorder or Art of Aging

The Physician's Guide to Disease Management

Author: James B Couch

This book is designed to provide the physician with a working knowledge of disease management. In today's health care market where pressure is on both providers and managed care organizations to deliver high quality care to defined populations efficiently, knowledge of disease management is crucial. It includes discussions of evidence—based medicine, clinical practice guidelines, and outcomes management.

Table of Contents:

Contents: Disease Management: An Overview * Evidence-Based Medicine * Outcome-Validated Clinical Practice Guidelines * The Role of Outcomes Management in Disease Management * Information Systems for Disease Management * Disease Management: Making It Work * Disease Management in Managed Care Organizations * Disease Management in Pharmaceutical Companies * Disease Management Purchasers' Perspectives * Disease Management as Patient-Centered Care * Epilogue

The Nonprofit Handbook or Managing Construction Contracts

The Nonprofit Handbook: Management

Author: Tracy Daniel Connors

The 2002 Supplement includes:

• A revised chapter on Contingency and Emergency Public Affairs.
• New chapters on such topics as Making your Data Collection Meaningful, Sales for Non-Profits, Strategic Leadership of Volunteer Organizations in an International Context, and Organizational Culture and Not-for-Profit Organizations.

Book about: Labor and Capital in the Age of Globalization or Imperial Germany 1850 1918

Managing Construction Contracts: Operational Controls for Commercial Risks

Author: Robert D D Gilbreath

This Second Edition focuses on the commercial issues of contracting, covering the lifespan of a contract in four stages: inception of need, bid and award, administration, termination. Written from the owners' perspective, it is appropriate for construction managers and contract administrators. New material includes the effects of the computer on construction management practices, the risks and rewards of cross-border contracts and the role of the lawyer.

Table of Contents:

	List of Figures
	List of Exhibits
	Introduction
Pt. I	Contract Planning	15
1	Construction Contracts: Roles and Relationships	17
2	Organizational and Contracting Strategies	23
3	Contract Pricing Alternatives	37
4	Contract Packaging and Scheduling	59
Pt. II	Contract Formation	67
5	Developing Contract Documents	69
6	Bidder Qualification and Selection	85
7	Issuing Requests for Proposals	91
8	Managing the Bid Cycle	119
9	Bid Receipt and Evaluation	129
10	Contract Award	139
Pt. III	Contract Administration	145
11	Mobilization and Commencement	147
12	Progress Billings and Payments	157
13	Change Orders	179
14	Backcharges	197
15	Claims	203
16	Short-Form Contracting	217
17	Contract Closeout	223
Pt. IV	Contract Monitoring	233
18	Contract Reporting	235
19	Contract Auditing	247
Pt. V	Special Recommendations	259
20	The Role of a Lawyer in Contract Management	261
21	Contracting Across Borders	275
	Glossary of Terms	283
	Index	293

Complex Inequality or Making a Place for Community

Complex Inequality: Gender, Class, and Race in the New Economy

Author: Leslie McCall

The American economy is in good shape: profits are soaring, employment is expanding, and technological advances abound. Yet inequality between genders and among races still exists. In Complex Inequality, Leslie McCall sifts through the complexities surrounding wage differences and economic restructuring to provide an important new understanding of the differences gender, race, and class make in inequality. McCall's vision of inequality will offer a new way to approach and address the complexities of inequality.

Table of Contents:

	List of Tables
	List of Figures
	Preface
	Introduction
1	Restructuring Inequalities: A Gender, Class, and Race Perspective	3
2	Configurations of Inequality: Intersections of Gender, Class, and Race	29
3	Industrial and Postindustrial Configurations of Inequality: Detroit and Dallas	61
4	Breaking the Connection: Occupational Gender Segregation and the Gender Wage Gap	91
5	The Difference Class Makes: The Gender Wage Gap among the College- and Non-College-Educated	119
6	The Difference Gender Makes: Wage Inequality among Women and among Men	145
7	The History and Politics of Inequality Reconsidered	175
	Technical Appendix	193
	Notes	203
	References	213
	Index	229

Read also Numerical Methods for Scientists and Engineers or All in One Security Certification Exam Guide

Making a Place for Community: Local Democracy in a Global Era

Author: Thad Williamson

Making a Place for Community argues that misguided politics at the local, state and national level have damaged local community life in the United States. Such policies not only undermine America's long-term economic health, they weaken the basis of local democracy. In the absence of a sustained policy commitment to stabilize the economic basis of healthy communities, isolated attempts to "revitalize" downtown or strengthen community values will remain hopelessly inadequate.

Grounded in decades of research, this work offers brilliant solutions that defy conventional wisdom. Without busting the budget and halting development, the authors' smart new policies and grass-roots solutions, from land trusts to local ownership, show how to reign in sprawl and anchor jobs in the community.

Benjamin Barber

An indispensable primer for the new century..

Publishers Weekly

One of the basic tensions within capitalism, argue the three political scientist authors, is between the desire "to preserve, sustain, and strengthen geographically defined communities over time" and the opposing, usually economic, idea that "public policy should seek to facilitate individual and business mobility, no matter what the costs." They pinpoint three "threats" that towns and cities face: the increase in globalization and free trade, the instability of securing and keeping jobs in a specific locality, and the rapid increase of urban sprawl. While filled with copious facts, data and economic theory, the book never loses sight of, and is driven by, its deeply humanitarian purpose-"the principle of nurturing just, sustainable, and secure communities" both in the U.S. and abroad. Holding to that principle requires, the authors argue, radically revising a foundation of contemporary economic thinking-that business interests necessarily will eventually serve humanitarian ones. (Sept. 16) Copyright 2002 Cahners Business Information.

Industrial Fire Protection Engineering or Microeconomics

Industrial Fire Protection Engineering

Author: Robert G Zalosh

Based on the successful course which the author has been teaching for some years at Worcester Polytechnic Institute, this text shows engineers how they can build fire protection into their products, whether they are dealing with an engineering plant, machine, building or its contents. Covering general considerations which relate to the application of all fire protection engineering, the text also examines specific problem areas such as warehousing, storage of flammable liquids, and the safety of electrical equipment and computers. Features include:

• Presentation of the latest research in the field, such as the protection of cabling from fire
• Offers full international coverage, giving reference to European as well as American codes and standards
• A variety of up-to-date and international case studies, making this text as relevant to the practitioner as well as the academic sector
• Addresses problems in a manner that is practical and immediately relevant

Table of Contents:

	Preface
1	Introduction and perspective	1
1.1	Engineering approach to industrial fire protection	1
1.2	Statistical overview of industrial fires and explosions	10
1.3	Historic industrial fires and explosions	20
2	Plant siting and layout	27
2.1	Fire protection siting considerations	27
2.2	Plant layout for fire/explosion protection	43
3	Fire resistant construction	57
3.1	Construction materials	57
3.2	Fire resistance calculations	61
3.3	Fire resistance tests	67
3.4	Fire walls	73
3.5	Fire doors	78
3.6	Insulated metal deck roofing	83
3.7	Water spray protection of exposed structures	86
4	Smoke isolation and venting	91
4.1	Isolation and halon suppression within ventilated equipment	91
4.2	Isolation within rooms - building smoke control	96
4.3	Heat and smoke roof venting	107
4.4	Heat and smoke venting in sprinklered buildings	112
5	Warehouse storage	117
5.1	Warehouse fire losses	117
5.2	Storage configurations	118
5.3	Effect of storage height, flue space, and aisle width	124
5.4	Commodity effects	128
5.5	Sprinkler flow rate requirements	148
5.6	Sprinklered warehouse fire modeling	159
5.7	Cold storage warehouse fire protection	167
6	Storage of special commodities and bulk materials	171
6.1	Roll paper	171
6.2	Nonwoven roll goods	178
6.3	Rubber tire storage	181
6.4	Aerosol products	184
6.5	Solid oxidizers	188
6.6	Bulk storage	191
7	Flammable liquid ignitability and extinguishability	201
7.1	Incident data	201
7.2	Ignitability temperatures	202
7.3	Electrostatic ignitability	209
7.4	Pool and spill fire heat release rates	215
7.5	Spray fires	219
7.6	Water spray extinguishment	222
7.7	Foam extinguishment	230
7.8	Dry chemical and twin agent extinguishment	234
7.9	Carbon dioxide suppression	236
7.10	Halon replacement suppression agents	237
8	Flammable liquid storage	243
8.1	Storage tanks	243
8.2	Drum storage	268
8.3	Flammable liquids in small containers	279
9	Electrical cables and equipment	297
9.1	Electrical cables: generic description	297
9.2	Cable fire incidents	300
9.3	Cable flammability testing and classifications	304
9.4	Vertical cable tray fire test data	309
9.5	Horizontal cable tray fire test data	311
9.6	Cable fire suppression tests	314
9.7	Passive protection: coatings and wraps	317
9.8	Protection guidelines and practices	319
9.9	Electronic equipment flammability and vulnerability	322
9.10	Transformer fire protection	327
App. A	Flame Radiation Review	337
App. B	Historic industrial fires	347
App. C	Blast Waves	375
	Index	381

Look this: Richard Hittlemans Yoga or Reiki

Microeconomics: Principles and Analysis

Author: Frank A Cowell

Microeconomics covers core microeconomic principles using a clear and carefully constructed learning framework. The text provides a solid foundation in microeconomic analysis, using mathematical techniques where appropriate. Students also learn how to apply analytical techniques to a range of economic problems.
The text introduces the core concepts and techniques in early chapters, and builds upon these fundamentals throughout later chapters. Each chapter contains comprehensive problem sets and exercises, enabling students to put the theories they have learned into practice.
In addition, the book is supported by a companion web site containing supplementary resources for lecturers and students. For lecturers these include PowerPoint slides and answers to the book's many exercises and question sets. Features for students include PowerPoint material designed to aid understanding of graphical arguments used in the text and model answers to some of the exercises.

Listen Speak Present or Federal Income Tax

Listen, Speak, Present: A Step-by-Step Presenter's Workbook

Author: Martha Graves Cummings

This comprehensive speakers' workbook is ideal for advanced ESL students, international teaching assistants, and business people who need to make presentations.

New interesting book: When a Family Member Has Dementia or Hot Flashes from Heaven

Federal Income Tax: Cases and Materials

Author: Toni Robinson

Federal Income Tax is organized around the four questions necessary to the construction of a tax system: what is the proper tax base; what is the proper rate; what is the proper time period; and who is the proper taxpayer. The book provides students with an introduction to the basic income taxing formula of the Internal Revenue Code and the methods applicable to working with complex statutory materials without overwhelming them with too many Code sections. The text adopts a learning approach that guides students through a systematic process of questioning, enabling them to learn the material in a step-by-step way, facilitating better understanding and synthesis.

Theory of Code Division Multiple Access Communication or Chemists Companion

Theory of Code Division Multiple Access Communication

Author: Kamil Sh Zigangirov

A comprehensive introduction to CDMA theory and application

Code division multiple access (CDMA) communication is rapidly replacing time- and frequency-division methods as the cornerstone of wireless communication and mobile radio. Theory of Code Division Multiple Access Communication provides a lucid introduction and overview of CDMA concepts and methods for both the professional and the advanced student.

Emphasizing the role CDMA has played in the development of wireless communication and cellular mobile radio systems, the author leads you through the basic concepts of mobile radio systems and considers the different principles of multiple access–time division, frequency division, and code division. He then analyzes three major CDMA systems–direct sequence (DS) CDMA systems, frequency hopped (FH) CDMA systems, and pulse position hopped (PPH) CDMA systems. Other topics covered include:

• Spread spectrum (SS) technology

• Forward error control coding

• CDMA communication on fading channels

• Pseudorandom signals

• Information theory in relation to CDMA communication

• CDMA cellular networks

Complete with useful appendices providing analyses of the moments of CDMA system decision statistics, Theory of Code Division Multiple Access Communication is a ready reference for every engineer seeking an understanding of the history and concepts of this key communications technology.

Look this: Leading From the Inside Out or Global Taiwan

Chemist's Companion: A Handbook of Practical Data, Techniques, and References

Author: Arnold J Gordon

Here in one source is a wide variety of practical, everyday information often required by chemists but seldom found together, if at all, in the standard handbooks, data collections, manuals, and other usual sources. Discussing physical, chemical, and mechanical properties of substances and systems, the authors answer such questions as:

• How do I test for and destroy peroxides in different solvents and what is the best way to purify such solvents?
• What are the structure, physical properties, and recent references to the use of common-name solvents and solvent aids such as the "Skellysolves," "Cellosolves," "Crownanes," and "Glymes"?
• What is the utility of a particular molecular sieve, or permeation gel, or epoxy cement, or liquid crystal, and where do I buy them and find references to their application?

The book is divided into nine chapters and covers properties of atoms and molecules, spectroscopy, photochemistry, chromatography, kinetics and thermodynamics, various experimental techniques, and mathematical and numerical information, including the definitions, values, and usage rules of the newly adopted International System of Units (SI Units). A section on statistical treatment of data which provides an actual least-squares computer program is also included. In the spectroscopy chapter, very extensive and up-to-date collections of spectral correlation data are presented for ir, uv-vis, optical rotation, nmr, and mass spectra, along with data on esr and nqr spectroscopy. Also included is a variety of hard-to-classify but frequently sought information, such as names and addresses of microanalysis companies and chemistry publishers, descriptions andcommercial sources of atomic and molecular models, and safety data for hazardous chemicals. More than 500 key references are also included, most of which are recent. There are important hints and definitions associated with the art as well as the state of the art for the appropriate subjects. Also found throughout the book are about 250 suppliers and directions for obtaining special booklets or other material.

Containing a wealth of useful information, The Chemist's Companion will be an indispensable guide for students and professional chemists in nearly all the chemical disciplines. In addition, it will provide for the teacher and student an unusual adjunct for use in a broad cross-section of chemistry courses.

Table of Contents:

Properties of Molecular Systems
I. Properties of Solvents and Common Liquids
II. Azeotropic Data
III. Empirical Boiling Point-Pressure Relationships
IV. Properties of Selected Gases
V. Properties of Representative Fused Salt Systems
VI. Structure and Properties of Naturally Occurring α-Amino Acids
VII. Properties and Applications of Liquid Crystals
VIII. Prototropic Tautomerism
IX. Acids and Bases
Properties of Atoms and Bonds
I. Properties of the Elements
II. Table of Isotopes
III. Selected Bond Lengths
IV. Effective van der Waals Radii
V. Bond Angles and Hybridization
VI. Selected Bond Strengths
VII. Force Constants
VIII. Torsion and Inversion Barriers
IX. Bond and Group Dipole Moments
X. Aromaticity
Kinetics and Energetics
I. Activation Parameters and Kinetics of Selected Reactions
II. Linear Free Energy Relationships
III. Conformational Free Energy Values
IV. Free Energy-Composition Chart
Spectroscopy
I. The Electromagnetic Spectrum
II. Solvents and Other Media for Spectral Measurements
III. Optical Materials for Spectroscopy and Photochemistry
IV. Vibration Spectra
V. Electronic Absorption and Emission Spectra: UV and Vis
VI. Optical Activity and Optical Rotation
VII. Mass Spectrometry
VIII. Nuclear Magnetic Resonance Spectroscopy
IX. Electron Spin Resonance Spectroscopy
X. Nuclear Quadrupole Resonance Spectroscopy
XI. Bibliography of Spectral Data Compilations
Photochemistry
I. Electronic Energy State Diagram
II. Excited State Energy Transfer: Sensitizers and Quenchers
III. Photochemistry Light Sources and Equipment
IV. Chemical Actinometry:Quantum Yield
V. Suppliers
VI. References
Chromatography
I. Fundamental Types of Chromatography and Basic Definitions
II. Adsorption Chromatography
III. Paper Chromatography
IV. Column and Thin Layer Partition Chromatography
V. Ion-Exchange Chromatography
VI. Gel Filtration and Gel Permeation Chromatography
VII. Automated Liquid Chromatography
VIII. Electrophoresis
IX. Vapor Phase Chromatography
X. Chromatography Supply Directory
XI. References
Experimental Techniques
I. Properties of Laboratory Materials
II. Standard Glassware Cleaning Solutions
III. Purification of Common Solvents
IV. Detection of Peroxides and Their Removal
V. Chemical Methods for Deoxygenating Gases and Liquids
VI. Simple Chemical Methods for Detecting Specific Gases
VII. Simple Preparations of Some Dry Gases
VIII. Common Solvents for Crystallization
IX. Solvents for Extraction of Aqueous Solutions
X. Drying Agents
XI. Solvents and Baths for Heating and Cooling
XII. Molecular Weight Determination
Mathematical and Numerical Information
I. Approved International Units System and General Constants
II. Useful Conversion Factors
III. Wavelength-Wavenumber Conversion Table
IV. Multiples of Element and Group Weights
V. Molecular Symmetry: Definitions and Common Systems
VI. Character Tables for Common Symmetry Groups
VII. Computer Programs
VIII. Statistical Treatment of Data
Miscellaneous
I. Important Chemistry Reference Sources: A Bibliography
II. Atomic and Molecular Models
III. Addresses of Publishers that Deal With Chemistry
IV. Combustion Microanalysis and Other Custom Analytical Services
V. Hazards of Common Chemicals
Suppliers Index
Subject Index

Flexible Work Arrangements or Handheld Computers for Chefs

Flexible Work Arrangements: Managing the Work-Family Boundary

Author: Raymond H Gottlieb

Dramatic changes in the composition of todays workforce combined with intense competitive pressures on employers, call for new ways of structuring where, when, and how employees accomplish their job responsibilities. This book makes the business case for flexible working in an organization, and shows how flexitime, job sharing, telecommuting, and compressed work weeks can be used as strategic management tools. Key features:

• identifies ways flexible work arrangements can be designed to enhance the personal well-being and job performance of employees, while improving the corporate bottom line.
• provides a comprehensive, systematic framework for planning and implementing flexible work arrangements, including handy questionnaire style forms assessing employee needs and evaluating the impacts of flexible job arrangements.
• uses case studies and calls on advice from those with experience in diverse organizations in order to show how to position flexible work arrangements and optimize their beneficial effects.

Managers and HR managers should read this book if they are contemplating or embarking upon more flexible options for scheduling work and assisting employees to achieve a healthy balance between their jobs and the rest of their lives. It provides practical answers and how-to guidelines for designing a more flexible workplace.

Table of Contents:

	About the Authors
	Foreword
	Preface
	Series Preface
1	Defining and Making the Case for Flexible Work Arrangements	1
2	How Flexible Work Arrangements Can Address Personal and Organizational Needs	27
3	The Cycle of Planning, Implementing, and Evaluating Flexible Work Arrangements	59
4	The Effects of Flexible Work Arrangements	93
5	Sage Advice from Experience: On Management Training and the Implementation Process	133
6	Toolkit: Assessing Needs and Effects	155
	References	177
	Index	183

Interesting book: Body Talk or Hunger Free Forever

Handheld Computers for Chefs

Author: Mohammad Al Ubaydli

Culinary success is in your hands!

Whether it's keeping and using ingredient lists, contacts and appointments, employee and team tasks, or just random pearls of culinary wisdom, your handheld personal digital assistant (PDA) is reshaping the culinary profession. Unlocking the potential of this useful device, Handheld Computers for Chefs gives you an edge in handling stresses - especially the logistical ones-and better enables you to deliver great meals to your customers.

Written in collaboration with the author of the highly successful Handheld Computers for Doctors, this pocket-sized resource is the premier guide to PDAs in the foodservice industry. It offers a proven format for teaching both novice technology users and experts, featuring detailed explanations of handhelds, their applications, and more. Real-world case studies highlight uses of PDAs in today's culinary environments, making this resource fun to read and easy to put into practice.

Handheld Computers for Chefs includes coverage of:

• Choosing the best handheld and software

• Maintaining food inventory and ordering

• Entering menu items

• Managing projects and large teams

• Utilizing music, ebooks, and games for chefs

• Using the Web on your handheld

• Organizing your life with your handheld

• Taking written and voice notes

Ready for use by professional chefs, purchasing managers, and other foodservice professionals, as well as culinary students, Handheld Computers for Chefs is the key guide for successfully using a PDA in thefoodservice industry.

Behavior in Organizations or Microsoft Office XP

Behavior in Organizations

Author: Abraham B Shani

Behavior in Organizations, 8/e, by Shani and Lau, is a paperback text that takes a hands-on, experiential approach to organization behavior. The majority of the exercises, role-playing simulations, and cases were developed in and for management training workshops. The cases themselves represent different industries and organizations around the globe with diverse size, product, service, and cultures. Instructors appreciate the multiple interactive teaching methods for each teaching module. Experiential methods provide a powerful stimulus for learning, growth, and change by helping participants focus on their own behaviors and reactions as data. The text begins with structured, less personal exercises that are readily recognized as relevant to human effectiveness in organizational settings. Personal growth and self-understanding activities are introduced later in the text, after students have had enough experience to become more comfortable and ready for them.

Table of Contents:

Pt. 1	The organizational behavior context
Module 1	Organizational behavior : an overview
Module 2	Expectations, learning, and appreciative inquiry
Module 3	Leadership dynamics
Pt. 2	Managing teams
Module 4	Team problem solving, decision making, and effectiveness
Module 5	Group dynamics and performance
Module 6	Conflict management and negotiation
Pt. 3	Understanding and managing individuals
Module 7	Appreciating individual differences
Module 8	Motivation
Module 9	Perception and attribution
Module 10	Communication
Module 11	Stress and the management of stress
Pt. 4	Managing organizational processes
Module 12	Organization and work design
Module 13	Creativity and innovation
Module 14	Organizational culture
Module 15	Organizational change, development, and learning

Go to: The Fiber35 Diet or The Acid Alkaline Diet for Optimum Health

Microsoft Office XP (The Advantage Series), Vol. 1

Author: Sarah E Hutchinson

The Advantage Series presents the Feature-Method-Practice approach to computer software applications to today's technology and business students. This series implements an efficient and effective learning model,which enhances critical thinking skills and provides students and faculty with complete application coverage.

Accounting Fundamentals with Student CD ROM or Transnational Villagers

Accounting Fundamentals with Student CD ROM

Author: Jr Curran

Accounting Fundamentals is a text-kit that provides a brief but comprehensive introduction to accounting. It gives students abasic understanding of accounting principles and procedures used for recording, classifying,and summarizing financial data. Students also learn accounting terminology and are introduced to the financial forms, records, and statements used in thebusiness world.

Table of Contents:

Principles of Accounting
The Effect of Revenue and Expenses
Asset, Liability, and Owner's Equity Accounts
Revenue and Expense Accounts
The Trial Balance
Financial Statements
Project 1
The General Journal
The General Ledger
The Worksheet and the Financial Statements
Closing the Ledger
Project 2
Introduction to Merchandising Businesses: Sales
Introduction to Merchandising Businesses: Purchases
Accounting for Purchases
Accounting for Sales
The Sales Journal
The Purchases Journal
The Cash Receipts Journal
The Cash Payments Journal
The Accounts Receivable Ledger
The Accounts Payable Ledger
Project 3
Worksheet Adjustments
Cost of Goods Sold and Statements
Adjusting and Closing the General Ledger
Project 4
Banking Procedures
Petty Cash and Other Special Cash Procedures
Payroll Procedures
The Combined Journal
Practice Set
Glossary of Terms
Index

Books about:

Transnational Villagers

Author: Peggy Levitt

Contrary to popular opinion, increasing numbers of migrants continue to participate in the political, social, and economic lives of their countries of origin even as they put down roots in the United States. The Transnational Villagers offers a detailed, compelling account of how ordinary people keep their feet in two worlds and create communities that span borders. Peggy Levitt explores the powerful familial, religious, and political connections that arise between Miraflores, a town in the Dominican Republic, and Jamaica Plain, a neighborhood in Boston and examines the ways in which these ties transform life in both the home and host country.
The Transnational Villagers is one of only a few books based on in-depth fieldwork in the countries of origin and reception. It provides a moving, detailed account of how transnational migration transforms family and work life, challenges migrants' ideas about race and gender, and alters life for those who stay behind as much, if not more, than for those who migrate. It calls into question conventional thinking about immigration by showing that assimilation and transnational lifestyles are not incompatible. In fact, in this era of increasing economic and political globalization, living transnationally may become the rule rather than the exception.

Pictorial Metaphor in Advertising or Front Office Operations and Auditing Workbook

Pictorial Metaphor in Advertising

Author: Char Forcevill

In Pictorial Metaphor in Advertising, Charles Forceville argues that metaphor can occur in pictures as well as words and draws on relevant studies from various disciplines to propose a model for the identification, classification and analysis of "pictorial metaphors." Forceville shows not only how metaphor can occur in pictures, but also provides a framework within which these pictorial metaphors can be analyzed.

The theoretical insights are applied to thirty advertisements and billboards of British, French, German and Dutch origin. The detailed analyses of the advertisements suggest how metaphor theory can be employed as a tool in media studies, shedding light on where general agreement about the meaning of pictorial metaphor can shade over into other more idiosyncratic but equally valid interpretations.

Booknews

Forceville (English, Free U. of Amsterdam) presents a compelling argument toward a new theory of "pictorial metaphor" using, primarily, the work of Max Black and Roland Barthe as a springboard for his investigation into modern advertisement. The development of his theoretical model leads him into discussions of verbal metaphor, word and image relations, relevance theory, and case studies of advertisements, as well as an exploratory experiment of individuals' reactions to IBM billboards. Includes black and white photographs. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Table of Contents:

	List of illustrations
	Acknowledgements
1	Introduction	1
2	Max Black's interaction theory of metaphor	4
3	Towards a theory of pictorial metaphor: Relevant studies	37
4	Advertising: Word and image and levels of context	67
5	Communicator and addressee in the advertising message: Relevance theory perspectives	83
6	Pictorial metaphor in advertisements and billboards: Case studies	108
7	Individuals' responses to three IBM billboards: An exploratory experiment	165
8	Closing remarks	200
	Notes	212
	Bibliography	223
	Index	231

Read also

Front Office Operations and Auditing Workbook

Author: Patrick J Moreo

The goals of the Front Office Operations and Auditing Workbook, Second Edition have evolved over the years. The workbook begins with exercises to provide the user with a clearer insight into front office and guest accounting and operations. This is accomplished by having the student begin by performing a simple, manual audit of the guest accounts receivable.

In the first section, the student performs an entire day's front office transactions before beginning the audit itself. The preliminary front office guest management part of the exercise should put front office accounting operations into cycled perspective.

The "computer" section of this book is designed to illustrate how front office operations flow from the manual foundation which we have laid in the context of an actual property management system. This section helps students understand that the primary goal is to provide guests with excellent, quick service and the hotel with accurate records.

In order to help provide tools for constant quality management and guest services, this latest edition contains an entirely new section on operational auditing in the front office and for guest services. This new section on front office operational auditing can serve many purposes. Most importantly, it aids the student in getting an overview of how the functions they read about in their textbook are actually applied and evaluated. With the addition of the operational auditing section, the Front Office Operations and Auditing Workbook, Second Edition goes well beyond traditional accounts receivable and income auditing.

The Physician Managers Handbook or Quality Software Management

The Physician Manager's Handbook: Essential Business Skills for Succeeding in Health Care

Author: Robert J J Solomon

Physicians are increasingly taking on new roles as executives and managers in today's health care delivery system. This work provides an overview of the essential business management skills that physician managers need to succeed.

Booknews

Covers major business skills physician managers need to acquire and provides physician managers with an understanding of how the science of business administration can be applied to their roles in health care organizations. Contains chapters on aspects such as evaluating performance, employment methods, compensating employees, cash control, collection, marketing, organizational integration, TQM, negotiation, and managing information technology. Annotation c. by Book News, Inc., Portland, Or.

Interesting book:

Quality Software Management: First-Order Measurement, Vol. 2

Author: Gerald M Weinberg

This second stand-alone volume of the series offers you a step-by-step plan for gathering reliable information through careful observation and measurement.

Specific techniques are explained in detail, with a model that divides the complex measurement process into four steps:

• Intake
• Meaning
• Significance
• Response

Each step illustrates how to more precisely observe and measure the software development process.

Weinberg targets the key factors to measure, so as to produce consistent quality software.

Booknews

Designed as a stand-alone text, this second volume in a three-volume series (the first volume, Systems Thinking, was reviewed in the March 1992 SciTech Book News) illustrates how to more precisely observe and measure the software development process, and offers a four-step model to break the complex process into a series of smaller, simpler steps. It also describes the minimum set of activities for any organization to start a measurement program, as well as the key factors to measure that will help organizations consistently produce the quality software they want. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Table of Contents:

Acknowledgments ..... x
Preface ..... xi
Introduction: A Model of Observation ..... 1

I Intake ..... 5
1 Why Observation is Important ..... 7

1.1 Management Failure: Crisis or Illusion? ..... 7
1.2 Seeing the Culture ..... 8
1.3 Cultural Observation Patterns in Action ..... 11
1.4 Comparing the Effects of Observation Patterns ..... 18
1.5 Helpful Hints and Variations ..... 20
1.6 Summary ..... 21
1.7 Practice ..... 22

2 Selecting What to Observe ..... 25

2.1 Intake Step ..... 26
2.2 Choosing What to Observe: Parable of the Ones ..... 29
2.3 Requirements for an Effective Observation Model ..... 30
2.4 Management Illusions and Creeping Deterioration ..... 34
2.5 Helpful Hints and Variations ..... 35
2.6 Summary ..... 37
2.7 Practice ..... 38

3 Visualizing the Product ..... 40

3.1 Using Sensory Modalities ..... 41
3.2 Making Software Visible ..... 42
3.3 Making Software Available for Observation ..... 47
3.4 Product Openness as Key to a Steering Culture ..... 50
3.5 Helpful Hints and Variations ..... 51
3.6 Summary ..... 52
3.7 Practice ..... 53

4 Visualizing the Process ..... 55

4.1 Process Openness as Key to an Anticipating Culture ..... 56
4.2 Identifying the Anticipating Organization ..... 58
4.3 A Process Picture Vocabulary ..... 59
4.4 Project Control Panel ..... 67
4.5 Helpful Hints and Variations ..... 68
4.6 Summary .... 69
4.7 Practice ..... 69

II Meaning ..... 71

5 A Case Study of Interpretation ..... 73

5.1 Slip Charts: Comparing Promise and Delivery ..... 74
5.2 Interpretation of Company A's Charts ...... 76
5.3 Interpretation of Company B's Charts ..... 78
5.4 Company C's Culture ..... 84
5.5 Helpful Hints and Variations ..... 86
5.6 Summary ..... 86
5.7 Practice ..... 87

6 Pitfalls When Making Meaning from Observations ..... 89

6.1 Rule of Three Interpretations ..... 90
6.2 Applying the Data Question ..... 91
6.3 Interpreting Observations ..... 93
6.4 Spending Too Much Too Soon on Measurements ..... 93
6.5 Pitfalls ..... 98
6.6 Helpful Hints and Variations ..... 101
6.7 Summary ..... 102
6.8 Practice ..... 103

7 Direct Observation of Quality ..... 105

7.1 Quality Versus Apple Pie ..... 106
7.2 The Relativity of Quality ..... 108
7.3 An Industry Out of Control of Quality ..... 111
7.4 Whose Ideas and Feelings Count? ..... 112
7.5 Helpful Hints and Variations ..... 115
7.6 Summary ..... 116
7.7 Practice ..... 117

8 Measuring Cost and Value ..... 118

8.1 Confusing Cost and Value ..... 119
8.2 What is Value? ..... 119
8.3 Role of Requirements in Observing Quality ..... 122
8.4 Details Impact Case Method ..... 124
8.5 Single Greatest Benefit Method .....127
8.6 Helpful Hints and Variations ..... 131
8.7 Summary ..... 132
8.8 Practice ..... 133

III Significance ..... 135

9 Measuring Emotional Significance ..... 137

9.1 A Model of Extracting Significance ..... 138
9.2 Observing Incongruence ..... 140
9.3 Subjective Impact Method ..... 145
9.4 Feelings are Facts ..... 150
9.5 Helpful Hints and Variations ..... 151
9.6 Summary ..... 152
9.7 Practice ..... 153

10 Measuring Failures Before They Happen ..... 154

10.1 Assessing the Cost of Failures ..... 155
10.2 Universal Pattern of Huge Losses ..... 157
10.3 Understanding the Significance of Failure Sources .....1 60
10.4 Helpful Hints and Variations .....165
10.5 Summary ..... 166
10.6 Practice ..... 167

11 Precision Listening ..... 169

11.1 Listening for Distortions ..... 170
11.2 Listening for Improper G

Assessment Centers in Human Resource Management or Awakening Corporate Soul

Assessment Centers in Human Resource Management: Strategies for Prediction, Diagnosis, and Development

Author: George C Thornton

The theme permeating this book on assessment centers is "continuity and change", describing what has remained the same and what has changed in the 50-year history of the assessment center method. One of the important changes explored is the evolution of the goals of assessment center programs and the ways in which assessment centers and their component parts have been used. Assessment Centers in Human Resource Management clearly differentiates between assessment centers used for prediction, diagnoses, and development.

In addition, this book explores:

*assessment centers and human resource management;

*court cases involving assessment centers;

*innovations in assessment center operations;

*cross-cultural considerations including diversity of the workforce; and

*assessor training.

The target audience for the text includes students who are learning about assessment centers, practitioners including human resource managers and consultants who may be considering the implementation of assessment centers, and academicians who are researching the method and wish to understand current issues.

Book review:

Awakening Corporate Soul: Four Paths to Unleash the Power of People at Work

Author: Eric Klein

This compelling book shows individuals how to renew their work-life and workplace with the wisdom of the spiritual traditions. The authors provide a blueprint for readers to find more meaning and fulfillment in their work while being an active participant in creating a better workplace for themselves and others. Filled with modern case studies, ancient teaching stories, exercises and personal examples, Awakening Corporate Soul is for anyone who wants a greater sense of meaning, spirit, creativity, and fulfillment at work and to their life.

Table of Contents:

Preface	vii
1 The Commitment Crisis & Corporate Soul	3
2 Monks, Monasteries, & Modern Business	24
3 Preparing for the Journey	42
4 The Path of Self Why Personal Passion Is Critical	64
5 The Path of Contribution Why Making a Difference Makes
All the Difference	90
6 The Path of Craft Details That Make the Difference	118
7 The Path of Community Why Team-Building Won't Save Your
Company	144
8 The Leader's Soul You Can't Lead Others Where You Haven't
Been	174
9 Getting on the Path to Corporate Soul Turning Obstacles
Into Energy	194

The New Consumers or Project Managing E Learning

The New Consumers: The Influence of Affluence on the Environment

Author: Norman Myers

"The environmental analyst Norman Myers and his coauthor Jennifer Kent here concentrate not on nations like the United States but on the stunning increase in what they term "new consumers" - people in developing and transition nations who have achieved sufficient affluence to enjoy middle class lifestyles, including buying cars, eating meat regularly, and using a host of household electrical appliances. Even in the midst of great inequity, these New Consumers have already gained purchasing power equal to that of the United States, and the cumulative impact on the environment is enormous." "Myers and Kent have distilled the results of their remarkable research to reveal the patterns of increasing consumption in twenty developing and transition nations, with particular attention to China and India, whose surging economies and large populations account for much of the recent exceptional growth in humanity's ecological footprint. New Consumers generally have been following a path established in long-developed nations of needlessly overusing limited natural resources. As the authors document, this course is clearly unsustainable on a world scale. When India's economy doubled, its air pollution rose eightfold. Were each person in China to consume as much grain-fed beef as today's average American, it would require more grain than the entire U.S. harvest." If the developed nations have set a dangerous precedent by overconsuming, innovative policies offer some reason for hope. China, for example, has now written sustainable consumption into law and begun promoting it through economic incentives and education programs. Drawing on such examples, Myers and Kent outline an alternative path. Through a combination of lifestyle changes, policy reforms, and technological innovation around the globe, a decent and enduring standard of living could be available to everyone.

Library Journal

"We are witnessing one of the biggest revolutions in history," write environmental activists Myers and Kent about the unprecedented consumer boom occurring in developing countries. New consumers (about one billion!) aspire to a Western lifestyle that includes more cars, more household appliances, and much more meat consumption. The authors focus on China and India, where recent economic growth has led to a surging demand for consumer goods. But this affluence comes at a price namely, a wide array of environmental problems. Perhaps the only way to avoid an eventual global disaster, say the authors, is for U.S. society to set an example by radically changing its ways and moving toward a sustainable, ecologically sound way of life. Given the indications of widespread global scarcity, pollution, and disease, recommending a voluntary lifestyle change seems to fall short. But the authors succeed at describing the problems and offering at least some hope and guidance. Recommended for public and academic libraries. Ilse Heidmann, Washington State Lib., Olympia Copyright 2004 Reed Business Information.

Table of Contents:

I	Who are the new consumers?	3
II	Cars : driving us backwards?	25
III	Meat : juicy steaks and hidden costs	38
IV	Further resource linkages : household electricity, eco-footprints, and human numbers	51
V	China : a giant awake and roaring	66
VI	India : the second "biggie"	82
VII	The big picture of 20 countries	93
VIII	Sustainable consumption : where do we find It?	120
IX	Sustainable consumption : how to get from here to there	132
App. A	GNI and its shortcomings	147
App. B	Four outlier countries	149

Book about: New York Times Seafood Cookbook or Twelve Months of Monastery Salads

Project Managing E-Learning

Author: Bill Shackelford

Launching and managing a successful e-learning project is much easier when you use the proven steps and strategies in this practical guide. Learn how to avoid technical issues that can bring an e-learning project to a halt. Includes hands-on exercises and worksheets.

The Business of Consulting or When The Mines Closed

The Business of Consulting: The Basics and Beyond

Author: Elaine Biech

Designed as the go-to reference for managing a consulting business, The Business of Consulting is candid, practical, and eminently useful. Fine-tuned to address the changes in today’s business environment, this vital resource outlines the basics for managing a consulting practice and shows how to

· Develop a business plan

· Market your business

· Charge for your services

· Build a client relationship

· Grow the business

· Ensure your continued professional growth

· Make money in the profession

Go to: Kids in the Syndrome Mix of ADHD LD Aspergers Tourettes Bipolar and More or The Pregnancy Book

When The Mines Closed: Stories of Struggles in Hard Times

Author: Thomas Dublin

The anthracite region of northeastern Pennsylvania, five hundred square miles of rugged hills stretching between Tower City and Carbondale, harbored coal deposits that once heated virtually all the homes and businesses in Eastern cities. At its peak during World War I, the coal industry here employed 170,000 miners, and supported almost 1,000,000 people. Today, with coal workers numbering 1,500, only 5,000 people depend on the industry for their livelihood. Between these two points in time lies a story of industrial decline, of working people facing incremental and cataclysmic changes in their world. When the Mines Closed tells this story in the words of men and women who experienced these dramatic changes and in more than eighty photographs of these individuals, their families, and the larger community.

Award-winning historian Thomas Dublin interviewed a cross-section of residents and migrants from the region, who gave their own accounts of their work and family lives before and after the mines closed. Most of the narrators, six men and seven women, came of age during the Great Depression and entered area mines or, in the case of the women, garment factories, in their teens. They describe the difficult choices they faced, and the long-standing ethnic, working-class values and traditions they drew upon, when after World War II the mines began to shut down. Some left the region, others commuted to work at a distance, still others struggled to find employment locally.

The photographs taken by George Harvan, a lifelong resident of the area and the son of a Slovak-born coal miner, document residents' lives over the course of fifty years. Dublin's introductory essay offers a briefhistory of anthracite mining and the region and establishes a broader interpretive framework for the narratives and photographs.

Book Magazine

"... Dublin's oral history presents a dreary portrait of those living in Pennsylvania's coal mining Panther Valley. Using first-person accounts of several area residents (six men, seven women), the author provides a steady stream of their "stories of struggles in hard times." Their narratives capture America's immigrant middle class, from bowling and bootleg whiskey to religion, at their best and in pure drudgery. Though local newspaper photographer and coal-miner's son George Harvan's photographs suggest that life went on after the mines closed, the results, lacking a wider scope, are ordinary."
­Scott Holleran

Publishers Weekly

History professor Dublin's look at the anthracite coal region of northeastern Pennsylvania addresses important questions, not just for the beleaguered mining industry, but for American labor in general. By focusing on a largely unschooled, working-class population of former coal miners and their wives, he chronicles how people adapt to economic upheaval. While the book is framed by Dublin's excellent introduction, the bulk of the text is made up of oral histories. Twelve women and men--all of whom are now in their 70s and 80s--address the centrality of work, and analyze how ethnic, religious and gender-based associations mediated work conflicts and financial want. Their recollections span the 20th century, and move from mining's peak during WWI--when 175,000 men were employed and one million were supported by the industry--to 1992, when the mines employed 1400 and supported approximately 5000. As oil, natural gas and electricity replaced coal heat, most of the workers had to find alternate employment. Many of the men went to plants like Bethlehem Steel; women for the most part headed for textile factories. Their testimony about this translation is often extremely moving; on the other hand, more probing about alluded-to ethnic and racial conflicts, attitudes toward unions and worker associations, and changes in family structure would have made the book more resonant. Eighty photos. (Sept.)

Library Journal

Dublin (history, SUNY at Binghamton) is the author of a number of labor history titles, including Women at Work (1979). He focuses here on the coal mine closings in northeastern Pennsylvania, using oral history to "reconstruct how relatively ordinary residents in the region experienced economic decline." From 90 interviews, he selected 12 for this book. Dublin provides background on mining in the region, and he has done an excellent job of editing the interviews to bring these voices alive. While the miners and their wives have led hard lives, one is left with an impression of their great pride in work done well. The photographs by Harvan, a lifelong resident of the area, nicely complement the narratives. Highly recommended for labor history collections.--Linda L. McEwan, Elgin Community Coll., IL