Training Design Guide for the Hospitality Industry or Computer Literacy for Health Care Professionals

Training Design Guide for the Hospitality Industry

Author: Christine Jaszay

This is an extremely practical ?how to design training? guide that hospitality managers can apply to your own property?s or facility?s training needs. From determining what the training needs actually are to determining the style and content of the program, you will learn by modeling a training design consultant step-by-step what you need to do to provide effective training for your staff. Many examples of training for various positions are highlighted throughout and may be easily modified for any line position in the hospitality industry.

New interesting book: Windows Home Server Bible or Beginning PERL

Computer Literacy for Health Care Professionals

Author: Sandra Anderson

ALSO AVAILABLE - INSTRUCTOR SUPPLEMENTS CALLCUSTOMER SUPPORT TO ORDER Instructor's Manual ISBN: 0-8273-4172-5

Table of Contents:

	Preface
Ch. 1	An Introduction to Computer Literacy	1
Ch. 2	Fundamental Components of Computers and Computer Systems	12
Ch. 3	Data Processing	25
Ch. 4	Word Processing	37
Ch. 5	Spreadsheets	50
Ch. 6	Database Software and Information Management	60
Ch. 7	Communications and Networking	75
Ch. 8	Administrative Applications in Health Care	84
Ch. 9	Specialized Information Management Systems in Health Care	97
Ch. 10	Direct Patient Care and Treatment Applications	109
Ch. 11	Artificial Intelligence and Expert Systems	122
Ch. 12	Diagnostics	134
Ch. 13	Confidentiality and Patient Rights	143
Ch. 14	Current Status and Future Directions	153
	Glossary	162
	Appendix A: Introduction to Disk Operating Systems	179
	Appendix B: Word Processing Exercises	191
	Appendix C: Spreadsheet and Database Exercises	207
	Appendix D: Programming Languages	213
	Index	215